Mail Order Everything!!! LEARN THE BIZ NOW!

High Frequency Marketing
PR & Media Relations in Spanish - Website positioning

10 IMPORTANT STEPS TO MAIL ORDER SUCCESS

There are a number of difficulties a beginning entrepreneur may

encounter that can "torpedo" his business almost before he knows

it.  But the wise mail order dealer can sidestep some of the

pitfalls of operating his own business by recognizing and

avoiding the following common mistakes.

1.  Figuring that the one "How-To" book, booklet, or report that

you read about starting a mail order business told you

everything you need to know.  You never really stop learning

about this business as long as you're in it, and you need to

continually seek out new information and advice from those more

experienced than you.

2.  Planning your entire business around only one product or

service.  It is best to have several different items to promote;

give your customers a choice.  And always have something to

follow-up an order or inquiry with.  It costs too much to obtain

the names and addresses of potential customers to simply try to

sell them one item, one time.

3.  Spending too much of your advertising money on only one or

two untested ads in only one or two untested publications.

Start smart... test your ads (2 to 3 concurrent insertions) in a

variety of publications that are likely candidates for the

product or service you are selling.  This means studying many

different magazines, newspapers, adsheets, and so on to

determine where your ad will best fit in and has the best chance

of being seen by readers who will be interested in what you are

offering.

4.  Believing that your advertising only 3 or 4 times will be

enough to establish your business and earn your fortune.  There

is one theory that states that people need to see your ad a

minimum of 3 times before it makes an impression on them.

Another theory states they must see it 7 times!

5.  Failing to adequately "key" your ads so you know which ads

in which publications are pulling inquiries or orders for you.

Without this knowledge, you'll continue to throw your money away

by advertising in totally unsuitable and unresponsive

publications.

6.  Trying to sell a $10 or more item in a small space or

classified ad.  Not enough information comes across in a small

advertisement;  people won't part with this kind of money on the

basis of your 40 to 50 words.  It is best to ask for inquiries

and offer free information.  Once you have the customer's name

and address, use your full size circulars, brochures, and sales

letters to convince your customer of the benefits you are

offering.

7.  Not keeping adequate records on the customers who do respond

to your ads.  These people have demonstrated their interest and

faith in your company and your product.  If they have bought

from you once, they may very well buy from you again.  Keep

track of their names, addresses, date of sale or inquiry, what

ad(s) they responded to, item(s) bought from you and amount

paid, and then mail your promotional pieces to them

periodically.  Your customer list can be one of your most

valuable business tools.

8.  Not using proper postage on your mailing pieces.  You should

weigh everything you're mailing first class (an inexpensive

postage scale cost about $6.00), and then affix the correct

stamps.  Most people overestimate how heavy their mailing piece

is and put two first class stamps on an envelope that only

weights one ounce.  Wasteful habits at such a basic level in

mail order can be the start of financial ruin.

9.  Thinking that how your mailing piece looks doesn't matter,

it's the content that counts.  The content of any circular,

program, report, booklet, etc., is of course important, but a

poorly laid-out job, badly copied piece which is barely readable

does a poor sales job, no matter what it says.  The "look" you

are presenting matters more than you may realize.

10. Believing that once you have your customer's money, you have

done your job.  Always respond quickly.  Mail out the order or

requested information within 48 hours.  Take care of any

problems or complaints immediately;  refund their money if they

are dissatisfied with their purchase.  Always give your

customer more than he expects, and he'll want to do business

with you again in the future.
 

 

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