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SECRETS OF STARTING A PROFITABLE FLOWER VENDING OPERATION

Selling flowers at strategic locations has become a highly

profitable retail business for many enterprising individuals.

These entrepreneurs are taking advantage of a market that is, for

the most part, impulsive in nature. Many people buy flowers on

the spur of the moment, and the presence of a flower vendor is

usually their inspiration.

            Often, men on their way to a date will see a roadside flower

vendor, and suddenly find the idea of taking flowers with him

quite appealing. The same holds true for many men heading home

from work. If they're married, these men will often purchase

flowers from roadside vendors for their wives. The flowers are

attractive, not as expensive as an arrangement from a florist,

and the buyer doesn't even have to get out of his car.

            Women are also potential customers for flower vendors. A

woman will buy flowers to add color and decoration to her house

or apartment, or sometimes, just to cheer up a friend. In any

case, the purchase is usually made on impulse, brought about by

the availability of a flower vendor.

            Starting a flower vending business is not difficult. No

previous experience is necessary. There's only a minimal initial

investment required, and you won't need a lot of equipment. What

you will need is an adequate supply of fresh, attractive flowers,

a good location for selling, and a cheerful disposition. After

all, you will be dealing directly with people, so a good

disposition is a necessity.

            You can begin as a home-based operation with an investment

of as little as $300. If you live close enough to the market you

want to reach, your own garage can serve as storage space as well

as your preparation area. Your operating expenses will be

minimal, and you'll have the opportunity to realize a high margin

of profits.

            Depending on the size of your investment (both time and

money) and the size of your trade area, a flower vending business

could net anywhere from $10,000 to $75,000 per year. It can be an

extremely high profit business, if you choose your selling

locations wisely, and offer only fresh, attractive flowers.

BUSINESS OVERVIEW

            Successful operation of any small business depends on

several key factors. Perhaps the most important is the ability to

be a good business manager. Although no experience is necessary

to start-up a flower vending business, some small business

management training could give you the edge needed to insure

success. Most community colleges offer night school courses in

small business management and, if you are unsure about your

business knowledge and/or management skills, enrollment in such a

course would be a good idea.

            Here are other basic steps involved in the successful

operation of a flower vending business:

            (1) Know your market. Proper knowledge of your market will

enable you to set-up at the best locations. You'll need to know

the high-traffic areas as well as the time of day traffic is at

its peak in order to take advantage of a roadside operation.

You'll also need to investigate other potential locations such as

restaurants, malls, local festivals and flea markets.

            (2) Obtain a dependable source for fresh flowers. Your

business depends on the quality of your merchandise. And since

you are selling flowers, they must be fresh and attractive. You

should locate a quality wholesaler and establish a sound working

relationship. You should also have some knowledge of the types of

flowers people are most likely to purchase from a vendor.

            (3) Establish a workable preparation area. Ideally, your

preparation area should be centrally located within your sales

territory. The space needed should be adequate for storing

flowers and materials used for the preparation of bouquets, as

well as for the preparation itself.

            (4) Hire the right help. Unless you plan a one person

operation you'll need to hire some dependable helpers. The people

you hire should be outgoing and trustworthy with the ability to

deal with customers in a professional and courteous manner. If

your flower vending business is to be successful and highly

profitable, you'll probably need to have other people helping

you. One example is a successful flower vendor in Washington

State who employs young people, pays them minimum wages, and

enjoys a brisk business at several key locations.

            (5) Advertise and promote your business. Effective

advertising and promotion can help generate sales and profits.

Knowing how to advertise and promote your business, especially in

the beginning, is a key step in the success of any business

operation.

            All of these steps can be taken with a relatively small

initial investment, and your flower vending business can be in

operation, and realizing a profit, in just a few weeks. However,

prospective entrepreneurs should also be aware of, and comply

with, any rules and regulations that apply to this particular

business in their area.

            Depending on the location(s) of your flower vending

business, you may need a license to operate. If you plan to set-

up a flower vending stand on a city street, or any roadside

operation within city limits, you'll most likely need to get a

permit. The best thing to do is consult a trusted attorney, or

contact the business-license department in the city your market

covers to find out what licensing requirements you must meet.

            If you plan to sell flowers in restaurants and nightclubs,

it is usually not necessary to have a license. Also, if your

roadside operations fall outside the city limits, you probably

won't need a license because most counties don't issue them.

Again, you should check with your attorney, or the proper

licensing authorities in your area before you start selling

flowers.

            Another consideration for a new business owner and employer

is taxes. As an operator of a business you will be responsible

for collecting and sending in various state and federal taxes, as

well as certain taxes you will have to pay yourself. If you are

not familiar with your tax responsibilities as a business owner,

consult a qualified accountant or contact your local IRS office

to get the information you need.

            You should also consult with an accountant as to the type

and arrangement of bookkeeping and record keeping best suited for

your flower vending business. Records of your business operations

are, of course, helpful in the successful management of the

business.

            These records need to be as accurate and permanent as

possible in order to ascertain any tax liabilities. They should

include business income, deductions, credits, and any employee

information. As well as any other information required by

federal, state and local regulations.

EQUIPMENT AND INVENTORY

            Since a flower vending business does not require an

abundance of sophisticated equipment, start-up costs can be kept

to a minimum. The basic equipment necessary should not cost more

than $200 and can usually be found at a wholesale florist supply

house. You can also get your supplies and equipment from several

firms that cater to florists. You should be able to find a

complete directory of such firms at your local library. You can

also contact several florists (not necessarily in your market)

and obtain this information.

            For the preparation of your flowers and floral arrangements,

you'll need stem cutters and a supply of cellophane or florist's

tissue. You will also need several plastic buckets to keep the

flowers in water and fresh while being transported as well as on

your selling sites.

            To prepare the flowers for selling, you will need a

preparation area. This area should be cool and shady to help keep

your flowers as fresh as possible. As mentioned earlier, a

location central to your area of sales is most desirable. If your

own garage fits that description, you won't have the added

expense of renting space.

            Your preparation area will require several storage

containers and a table. Some refrigerated coolers may be

necessary, but since most flower vending businesses pick up their

flowers on a daily basis, and sell them as quickly as possible,

that sort of storage requirement should not be excessive.

However, during the summer and winter months, you may need an

air-conditioner and portable heater to keep your flowers in

salable condition. If you don't already have these items, you can

count them as a business expense and they are tax deductible.

            Your inventory will consist of flowers. You can purchase

these from wholesalers found in most major cities. You can find

these suppliers by looking in the Yellow Pages of your area's

metropolitan phone directory. Look under "Florists, Wholesale."

            Since you will probably have some flowers left over after

each day's sales, it is essential that your inventory be fresh

when purchased from the wholesaler. You can check the freshness

of your flowers by examining the heads of roses to see if they

are tight to your touch. Also, if the blossom appears purple

around the edges, the flower is probably too old. When buying

carnations, look to see if they are firm and heavy-stemmed. If

carnations are somewhat discolored, don't buy them, because they

probably aren't fresh.

            The largest part of your inventory will most likely be

roses. Roses are the most desired flower, and they are expensive.

Prices will vary with the season and area of purchase.

            Carnations will also make up a substantial portion of your

inventory. These flowers, while very attractive and popular, are

much less expensive than roses.

            Other flowers you may want to add to your inventory are

gardenias, tulips, daffodils, and orchids. Some of these flowers

are expensive and usually appeal to an older set of customers, so

don't go overboard when dealing with your supplier. Roses and

carnations will be your best sellers.

            Your best sales months will be during the holidays so you

will have to make sure you have an adequate supply of flowers.

You'll also want to have a supply of appropriate flowers to match

the specific holiday, lilies for Easter, poinsettias for

Christmas and so on.

CHOOSING A LOCATION

            Once you have a marketable inventory, you will need to set-

up in a good location. If you choose the wrong location your

business will not be successful. For flower vending, the two best

selling locations are restaurants and roadsides/street corners.

            Restaurants are good selling locations if they attract large

lunch and dinner crowds. Especially good restaurant locations are

those with specific themes. French, Italian and Mexican

restaurants are usually profitable locations for flower vendors.

You'll also find successful flower vendors in upscale lounges and

taverns.

            In general, restaurants and lounges with a quiet and

romantic ambiance, are usually conducive to flower vending. Many

restaurants are attracted to the idea of flower vending at their

places of business because it offers an extra "romantic" touch to

their service. Usually, the management of a restaurant will

charge the flower vendor only a nominal fee. In some cases, the

fee may simply be a few flowers to arrange and display throughout

the restaurant.

            For street-selling locations, freeway exits and stoplights

on main streets are preferred. These areas represent the highest

amount of traffic therefore, the largest number of potential

customers. Ideally, your locations should be along streets,

highways and exits that feature a great deal of late afternoon

and/or early evening rush hour traffic. These conditions are

ideal if you can find an area where the traffic must come to a

stop, or at least has to slow down. Your location must be plainly

visible so that oncoming drivers will be able to see you in

enough time to get out of traffic and pull off the road.

            It is important that you stay away from roadside locations

that could limit the ability, or desire, of your customers to

reach you. Never set-up at dangerous intersections, along steep

hills and other areas that could be hazardous. You could lose a

lot of business if potential customers don't stop because they

fear getting struck by other traffic.

            When selling on city streets the most desirable locations

are those that take advantage of both automobile traffic and

pedestrians. You should try to find a spot in an area of heavy

pedestrian traffic as well as vehicle traffic. Business will

usually be better when people are on their way home. If you know

which side of the street is the "going-home" side, that's where

you should set-up.

            Operating a flower vending business allows you more

flexibility than many other businesses have. You won't have to

stay in one location, if it proves unprofitable. You can move

around as often as it takes to find the locations that afford you

the most success.

            You may have to experiment in the beginning. Simply keep a

record of the number of flowers sold at each location and the

number of hours at each spot. From these records you'll be able

to determine the most satisfactory locations for your business.

You will also have a better idea as to the actual inventory you

need so you can cut down on the amount of excess that results in

spoilage.

HIRING PERSONNEL

            In order to be successful in the flower vending business, it

may be necessary to hire help. If that's the case, not just

anybody will do. As the owner/manager of the business you will

have to hire people who are right for the job of selling flowers.

Although this may seem difficult, there are some guidelines that

many flower vending businesses follow quite successfully.

            Students and people seeking part-time jobs are the most

likely candidates for employment in the flower vending business.

Your interviews with such prospective help should be designed to

ascertain if they are trustworthy and dependable. You also need

salespeople who are outgoing, enjoy interacting with other

people, and who are well-motivated.

            In most cases, if you are selling flowers in restaurants,

attractive young women are the best salespeople. Usually these

women are dressed in a costume that serves to identify your

business. The most basic sort of identifying costume, or dress,

would be a white blouse and dark skirt. As the business

"blossoms" you may want to invest in more elaborate costumes

depending on the image you want for your business as well as the

particular restaurant theme.

            Usually, an employer can find adequate part-time help simply

by placing a catchy ad in the help-wanted section of the

classifieds of the local newspaper. The ad should allude to

making "good money" for "enjoyable" part-time work. Response to

the ad should be such that you can be selective in hiring the

help you need. You should also get excellent response with an ad

in college newspapers. And you can try placing the ads on school

bulletin boards to elicit even more response.

            Once you begin interviewing prospective employees, it is

imperative that you have them fill out an application form and

supply you with at least three references. And don't just read

the references -- check them out. You should know as much as you

can about your help before you hire them.

            Once hired, make sure all employees know exactly what their

duties and responsibilities are, as well as their salaries. You

should also plan to review each employee's performance on a

regular basis. These reviews, or evaluations, should be shared

with your employees so they will know how they are doing and how

they can improve, if warranted.

DAY-TO-DAY OPERATIONS

            Operating a flower vending business does not require hours

of strenuous physical labor. However, that does not mean flower

vendors lead a life of leisure. With any business there are

demands that require time and effort. The flower vending business

is no exception. You and/or your employees will need to be well

organized from the time of preparation until the day's selling is

done.

            Preparing flowers for sale is an essential part of a flower

vendor's work day. In order to be salable, your flowers must

appear fresh and colorful. Also, every bouquet you plan to sell

must be arranged in an appealing fashion. Therefore, you should

allow enough time for preparation so that the job is done right.

But, don't overdo it. If you spend too much time on flower

preparation, you could be cutting into valuable selling time.

            The actual preparation phase should take as little time as

possible without sacrificing quality of work. To be as efficient

as possible with your preparation time you should organize the

process. You can do this in a step-by-step manner.

            First of all, you should plan to remove many of the thorns

from each rose stem. About half of the thorns, beginning at the

bottom of each stem, should be removed. Then, you will need to

clip a small portion from the bottom of each stem. This will

allow the flowers to absorb water and retain their freshness and

color. You can do the clipping with a sharpened knife.

            Once you have de-thorned and clipped your roses, you will

need to place them in relatively warm water. The water

temperature should be about 105 degrees. You can leave them in

the water for up to two hours and they will be refreshed and

colorful when you are ready for the day's vending. All your other

flowers must also be properly cared for and prepared so that your

entire inventory is appealing to your customers.

            Your preparation process should not involve much

"decoration." People buying single flowers usually won't expect

frills such as ribbons or bows. However, you should have such

adornments on hand at your selling location in case some

customers request them. It's also a good idea to supply your

sales team with pins, if corsages and/or short-stemmed flowers

are part of your inventory.

            Any bouquets you sell should be wrapped in tissue or green

cellophane. Not only do the flowers keep better wrapped, they

also appear more attractive and are more appealing as gifts.

Unwrapped bouquets do not have a particularly neat appearance,

and they probably won't stay fresh and colorful as long as they

would if wrapped.

            How much time should all this preparation take? Well, most

successful flower vending businesses spend no more than two to

three hours a day buying and preparing flowers. It will probably

take a new business a couple of months to become organized and

experienced enough to cut buying and preparation time down to two

hours per day. That will happen once you learn how to utilize the

early morning hours, after the flowers have been purchased from

the wholesaler, for preparation of the flowers and organizing

your salespeople.

            The best times to sell depends on location. Street corner

and roadside vending hours are most successful during the late

afternoon and early evening hours when most workers are heading

home. Most people are more apt to take the time to make such a

purchase as flowers on their way from work than they are on their

way to work. Weekends have also proven very successful for many

flower vending businesses that operate all day on Saturdays and

Sundays.

            If you are selling in restaurants, the most profitable time

will be during dinner hours. In some cases, lunch crowds will buy

flowers, but usually the evening diners will be your best

customers in a restaurant. Your salespeople should plan on up to

three seatings of diners each evening in a popular restaurant.

            Between seatings, your salespeople can canvass the immediate

neighborhood for other potential customers, and then return for

the next seating at the restaurant. This type of selling will

take some practice and experience, but a good salesperson will

soon learn how to make the most of his time and inventory.

            It is important that you and your sales team be as poised

and as professional as possible when selling at any location,

especially in restaurants. In restaurants, a low-key approach is

much better than an extremely aggressive sales pitch. Be polite

and friendly, and utilize flattery as an effective tool. Approach

the man in a couple and in a casual and friendly manner ask if he

would like to compliment his lady companion with a beautiful

flower. Most men will then buy a rose for their dining

companions.

ADVERTISING

            A flower vending business is unlike many small and part-time

businesses in that the usual forms of advertising -- newspaper,

radio, TV, and so on -- are not really effective. Since your

selling locations may change from time to time, and since buying

flowers from a flower vendor is usually done on impulse, you'll

need a more immediate form of advertising. It should be something

that draws attention to your business as your customers approach

your selling location.

            For street corner and roadside vending, signs are the best

form of advertising. All that's needed is something to let

potential customers know you are there, and that you are selling

flowers. Seeing your sign, many people will act on impulse and

stop to see what you have to offer.

            The sign(s) should be hand-made rather than professionally

painted. You don't want to appear like a big business. And a

hand-made sign will give the impression of a small, family-type

operation which usually means more reasonable prices.

            In some cases, a new business can get publicity from a local

newspaper. If you are selling flowers at a restaurant, you can

try getting such publicity by alerting the local newspaper. Most

local newspapers use information of this sort as fill, and it

could prove valuable to your business.

            If, as part of a special promotion -- a grand opening, or a

special day such as Valentine's Day -- you will be selling

flowers at a business location, send the information to the

editor of your local newspaper. You may also want to include a

picture of you and/or your sales people. The paper may not decide

to run the story, but there's a good chance they will. Either

way, you have nothing to lose, and a bit of publicity to gain.

SUCCESS ANALYSIS

            Eight contributing factors are measured on a 1 to 10 basis

(with 10 being excellent) based on analysis of this opportunity.

1. Time Investment                                                                                 7

2. Start-up Costs                                                                                   9

3. Gross Income Potential                                                          8

4. Net Income Potential                                                       8

5. Income in Relation to Investment                                 10

6. Stability                                                                                             8

7. Overall Risk                                                                           9

8. Potential for Growth                                                                10

Overall Potential for Success                                                      8.63

POTENTIAL EARNINGS

            The profit you can realize from a flower vending business

depends on several factors:

            (1) The size of your market. Obviously larger metropolitan

areas supply the greatest source of potential customers,

therefore profits. However, your expenses in these larger markets

will probably be greater, because of larger inventory needed and

a bigger sales team to cover the market adequately.

            (2) Good selling locations. Even if your market has a large

selection of potential customers your profits will be, at best,

minimal if you are not selling in the best locations to take

advantage of impulse buying. You have something that practically

everyone likes, flowers. But most everyone who buys flowers from

a vendor does so on impulse. To be successful, a flower vending

business must locate in areas of high-traffic, increasing the

possibility of impulse buying.

            (3) Consistently marketable inventory. If you try to sell

flowers that are too old, wilted and faded, don't expect to do

much business. Make sure your entire inventory is always flower-

garden fresh and attractive. Also, price your flowers at

reasonable rates. That way, both you and your customers will be

happy.

            (4) A professional sales approach. Whether you are running a

one-person flower business, with yourself as the only salesperson

or have several salespeople, a friendly, low-key sales approach

is essential. After all, you are selling flowers, not used cars.

Most people who buy flowers from a vendor are buying them for a

special person, and a friendly, non-aggressive salesperson has a

good chance of making a sale.

            (5) The size of your investment. This does not just apply to

the amount of money you invest in the business. Your investment

also includes the time and effort you expend on making it a

success. As a weekend business, or operating on a daily basis, a

flower vending business will require a certain amount of your

time and effort above and beyond your monetary investment. The

amount of success and profits you can realize depends, in large

part, on how much you are willing to put into the business.

            Some flower vending businesses have reported netting as much

as $75,000 a year. That kind of income usually requires a sales

team of half-a-dozen or more people working in a large

metropolitan area. Smaller markets should expect a net profit of

$10,000 to $20,000 per year.

            The thing to keep in mind is that there is always a large

market for a flower vending business because flowers make

personal gifts year-round. Obviously, some months featuring

special days such as Valentine's Day, Easter and Christmas will

be better than others, but this is not a seasonal business. You

should be able to realize a healthy profit every month.

            Your initial investment can be as low as $300, or as much as

$1,500, depending on what you can afford and the size of your

operation. It will most likely take several months until you get

adequately organized, and until you discover all the best selling

locations. But within a year you should be realizing a nice

profit with an efficiently operated flower vending business.

SUMMARY

            A flower vending business is one of the best small

businesses you can get into, if you are short on investment

capital. Very little equipment is needed. You can use your own

garage or utility room as a preparation area and for storage. And

you can sell your inventory on location, from the back of your

own car, van or pickup. You may want to invest in a business

management course, if you are uncertain about your management

knowledge. But no practical experience is necessary to get into

this business.

            The biggest expenses will be in inventory, which a good

month's sales will recover, any extra personnel you decide to

hire, and in any licensing fees you encounter. Advertising costs

for a flower vending business are extremely low.

            Since flowers have universal appeal, there will always be a

sizable market for a flower vending business. If you operate

professionally, offering fresh, appealing flowers, establish a

good business relationship with dependable wholesalers, find the

best selling locations, and hire dependable, competent help,

there's every reason to be confident that a flower vending

business can be highly profitable.

SOURCES

 Books:
 The Encyclopedia of Floristry by Violet Stevenson

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